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‎09-13-2025 11:32 PM - edited ‎09-13-2025 11:50 PM

HP Recommended
Product: HP Smart Tank 675 All-in-One

Hello,

 

Off late, i am unable to print using my Hp 670 series over the Wifi. It was workign fine before but wit no other changes made on the printer of the HP Smart Printign App, i am now unable to print.

1. The printer is not getitng detected even using  a USB cable or even using the HP SMart App

2. I am unable to reset the WiFi for the printer or do Factory Reset, though i followed the instrucitions to carry out a factory reset.

3. When i press the i button, it does not light up.

4. Now I am trying to update the printer firmware to see if that helps.

 

Please suggest a way forward 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-14-2025 03:27 AM

HP Recommended

Hi @AshTheDash 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=yMH_MaN1AJg&ab_channel=PrinterGuruji

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

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1 REPLY 1

‎09-14-2025 03:27 AM

HP Recommended

Hi @AshTheDash 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=yMH_MaN1AJg&ab_channel=PrinterGuruji

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
1 person found this reply helpful
Was this reply helpful? Yes No
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