It prints, but it won’t print what I ask

[John0163]

I have followed the set up instructions to the letter. It’s printing, just not what I’m asking. I programmed it to print my bank statements from Jan through April, and it’s printed November, 5 times. Why?

[Raj_05]

Hi @John0163,

Welcome to the HP support community.

Please help us with your HP unit serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Could you elaborate on the issue for better understanding?

Alden4

HP Support