Just setup BT hub2 and my Epsom printer not connecting hp6000e

[Nothappy31]

Just received new BT hub set up but will not pair wirelessly followed all steps to connect to HP6000e been int hub manager will hp 6000e take both bands .Please help worked great on talk talk 

[Dragon-Fur]

@Nothappy31 

Welcome to the HP Community --

I am sure I understand the full context of your question.

Following is a collection of ideas that might help you sort out what needs to be done to connect an HP 6000e series printer to your network.

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@Nothappy31 wrote:

Just received new BT hub set up but will not pair wirelessly followed all steps to connect to HP6000e been int hub manager will hp 6000e take both bands .Please help worked great on talk talk 

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Subject: Just setup BT hub2 and my Epsom printer not connecting hp6000e

Product / Model:   HP ENVY 6000e All-In-One Printer series 

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content Type:  ?

Perhaps "talk talk" refers to a network provider, that is, an Internet Service Provider (ISP).

True - Different networks might require attention to different setup details.

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Subject:

Certainly there is no connection between an Epson printer and an HP 6000e series printer.

Different animals.

?

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Bluetooth

The printer is not Bluetooth.

Sample Specifications document

Product Specifications for the HP ENVY 6010e All-in-One Printer (2K4U9B)

Section Connectivity

Ports	1 Hi-Speed USB 2.0; 1 Wi-Fi 802.11ac (dual band)
Wireless capability	Yes, built-in Wi-Fi 802.11b/g/n

Yeah, but...

Bluetooth is used during the initial network connection when using HP Smart Mobile .

When you connect the printer to the network -- on your mobile device -- location services and Bluetooth should be switched on.

HP Smart (Mobile) >>> Download / Install - How-to - and FAQ

HP printer setup (HP Smart app)

Read the FAQs

For example: 

What is the HP Smart app and its requirements?

And / or

What if my cloud printer is missing, offline, or unavailable in the HP Smart app?

And / or

Why can't I connect my wireless printer or print over the network?

>>> Terms of Use >>>  HP Smart – formally HP Connected – Services Terms of Use

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Dual Band Network

The printer supports 2.4GHz or 5GHz - not at the same time.

Troubleshoot a Wi-Fi connection to an HP printer

Start with first section:  General Wi-Fi network requirements and checking connection status

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Dual Band Network - Considerations

Reminders 

Some printers, particularly older models, only support 2.4GHz

Some printers support both 5GHz and 2.4GHz – but not at the same time

Regardless, if the printer won't work or cannot connect to your 5GHz frequency, try 2.4GHz.

If you are running a Dual Band Network,

 Check that the router is set up to broadcast all frequencies it supports.

Next,

If your router supports it,

 Create a separate SSID named network for each frequency (5GHz and 2.4GHz).

and

 Connect the printer to the SSID network on the frequency / band you want it to use.

In general,

• 2.4GHz is less fussy about obstacles and supports a longer distance (separation) between router and device (printer)
• 5GHz is faster

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Printer - How-to Resources and Videos - Connect to Network

Printer setup guide for: HP ENVY 6000e All-In-One Printer series

If needed - Video

 HP Envy 6000 series & HP Envy Pro 6452 | 6455 AiO Printer: Reset Wireless to defaults

Video

 HP Envy 6055e |6455e | HP Envy 6055 | HP Envy Pro 6455: How to connect to 5GHz wireless network

References / Resources

 HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes

  HP DeskJet, ENVY 6000, 6400 Printers - Printing Self-Test Pages

 Wireless Network Test Results Preparation:

 If Wireless is off (not steady blue or purple) > First switch on Wireless (bottom button on back of printer)

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User Guide - HP ENVY 6000e All-in-One series

and

HP Envy 6400e – User Guide

Pages 5-6

Buttons on the back of the printer

(Wi-Fi button) - Press to turn on or off the printer wireless capabilities of connecting to a wireless network with a router or an access point.

Press and hold for at least three seconds to restore the network settings to default settings. This will also put the printer back into the Auto Wireless Connect (AWC) setup mode. The printer must be in the AWC setup mode to connect to the HP Smart app and your network. For more information, see Connect using the HP Smart app on page 26.

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Technology Tips Gallery from our HP Expert greenturtle

 Technology Tips Envy 6000

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

  HP ENVY 6000e All-In-One Printer series 

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