LJ M29w does not connect to wifi network

[gdstuart4119]

I have moved this printer to a new location and must now connect to a different wifi.  I followed the instructions to reset the wifi connection and the wifi light is blinking.   However the Wireless Network Test Report that printed when I reset the printer shows "Fail" for the Network Name (SSID) Found.  

How can I get it to connect to the new wifi?

[Raj_05]

Hi @gdstuart4119,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your HP LaserJet Pro MFP M29w printer is having trouble connecting to the new Wi-Fi network, you can follow these steps to troubleshoot and set up the connection.

Reset Network Settings:

• Ensure that the printer is turned on.
• Press and hold the Wireless button on the printer until the Wireless light starts blinking.

Print Wireless Network Test Report:

• Once the Wireless light is blinking, press the "Cancel" button to print a Wireless Network Test Report.
• Check the report for any errors or information about the current network settings.

Verify Wi-Fi Settings:

• Make sure that your Wi-Fi network is functioning correctly, and the printer is within range of the Wi-Fi router.
• Double-check the SSID (Wi-Fi network name) and password you are entering.

Manual Wi-Fi Setup:

• If the automatic setup fails, you may need to manually enter your Wi-Fi information into the printer.
• On the printer's control panel, navigate to the wireless or network settings menu.
• Select "Wireless Setup Wizard" or a similar option.
• Follow the on-screen prompts to enter the SSID and password for your new Wi-Fi network.

WPS (Wi-Fi Protected Setup):

• If your router supports WPS, you can use this feature to connect the printer to the Wi-Fi network easily.
• On the printer's control panel, select the WPS option and follow the instructions to complete the setup.

Update Firmware:

• Ensure that your printer has the latest firmware installed. You can check the HP support website for firmware updates for your specific printer model.

Factory Reset (if necessary):

• As a last resort, you can perform a factory reset on the printer. Keep in mind that this will erase all custom settings.
• Consult the printer's manual for instructions on how to perform a factory reset.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support