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‎09-14-2020 02:37 PM

HP Recommended
Product: LJ Pro 200 color MFP m276nw
Operating System: Chrome OS

It will not connect to 2g WiFi through spectrum. All other devices in house connect fine.

Category:
2 people had the same question
1 REPLY 1

‎09-17-2020 10:52 AM

HP Recommended

@apacholek10, Welcome to the HP Support Community!

 

This printer is compatible with 2.4GHz network. Do you get any errors?

 

Restart the wireless router, the printer, and the PC

On the printer screen, go to Setup > Network Setup > Restore network settings

Go back to Network > Wireless > Wireless setup wizard and select your network.

 

  • Make sure the printer and the PC are connected to the same wireless network.
  • Either 2.4GHz network or a 5GHz network.
  • If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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