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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Laptop won't connect to printer via wireless connection

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11-09-2021 11:55 AM
Hello. My laptop won't connect to my wireless Deskjet 2630 printer anymore. It has been connected via wifi for some time, but now will only connect via USB.
I have tried using the HP Scan Doctor numerous times, tried test pages which didn't print etc, but still the laptop is not recognising the printer through wifi, only when I plug in a USB.
When I plugged in the USB on the scan dr's advice, it was meant to send settings so that the laptop and printer could communicate. The dialogue box said I'd be instructed to unplug USB once settings had finished being sent, but did not receive any prompts.
I'd really appreciate some advice please, as I've been at this for hours now 😞
Thank you.
11-22-2021 11:15 AM
Welcome to the HP support community.
I understand that you are getting wireless connectivity issues, I am glad to assist you.
This printer only supports connections using the 2.4GHz band, make sure your router is also set to the same bandwidth.
Meanwhile:-
Restore network settings to default settings
Press and hold the Wireless button and the Cancel button from the printer control panel together for three seconds.
Follow the steps mentioned on page number 62 in this user guide to connecting the printer to the router:- Click here
Keep me posted.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee