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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP LaserJet Pro 400 MFP M425dn

I am trying to scan with my printer. It has worked fine in the past now all of a sudden it will not scan to a network folder. When in the configuration menu and trying to test the folder I receive a "cannot connect to server error. The DNS settings that I have are Primary ip4 209.244.03 and Secondary 209.244.0.4

Not sure what configuration precedence I should have my choices are: Manual; TFTP;DHCP/Boot ip; DHCP v 6 or Default

My router is a Linksys WRT 3200 ACM The firmware shows that it is up to date. I even reloaded the printer software.

 

Any help will be greatly appreciated

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