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‎06-05-2024 11:18 PM

HP Recommended
Operating System: macOS 11.0 Big Sur

HP Laser Jet Printer will not join new network that all the computers and cell phones in the house are using.  I downloaded the HP Smart app and all it does is search endlessly for the printer which is about 18" away and is turned on.  So frustrating.  Spending many hours trying to get this solved with no success.  Does anyone have any ideas?

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1 REPLY 1

‎06-06-2024 03:14 AM

HP Recommended

Is the new network is the 5GHZ band?  That printer can only connect to 2,4GHz band.




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