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Looks to me like it's set up correctly in EWS but the "Turn apps off temporarily" checkbox won't clear.

I uncheck the box, click apply, the page refreshes, and the box is checked again. 

 

joestef_0-1784658982357.png

 

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@joestef wrote:

Looks to me like it's set up correctly in EWS but the "Turn apps off temporarily" checkbox won't clear.

I uncheck the box, click apply, the page refreshes, and the box is checked again. 

 

joestef_0-1784658982357.png

 


I have gone as far as I can with this.  Maybe our printer expert @Repairatrooper might know

If in warranty then you have paid support, let an agent figure it out.


Click here to check warranty
You can also contact the closest authorized service center
If you have (or get) a service order number you can check for status here.

How to contact an HP agent:

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Sign in to your support page
Select the product you need help with and scroll down to support options.
Select "Contact us". You can change country and language if necessary.
If your HP product is out of warranty you can extend your PC coverage with HP Care Packs as described here.



Let me know what you find out.

 


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Out of warranty. I do appreciate all of your help. It's a minor annoyance in the grand scheme but I still suspect that HP has silently killed this feature on their side.

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