LaserJet - Must Power Down printer between print jobs

[Ohio44718]

I have a LaserJet Pro MFP M281fdw printer.  The printer will not print multiple print jobs without it being powered down and turned back on or recycled.  It will print multiple pages within a single print job OK, but the only way I can get it to print another print job or file is to power the printer down and turn it back on.  This happens if it is connected via Ethernet, WiFi only,  or direct print.  I have tried it with a Mac workstation, different iPads and iPhones, always the same thing.  I even tried pressing the reset on the screen with no avail.  Rebooted the modem and Apple Air Port Extreme and went through the menu on the printer to verified no updates needed.  After it finishes the first print job, I attempt to send the next job, it lights up just like it normally receives a print job, but then just stops.  Is this a hardware failure or did I miss something?

[Jay_G24 · Accepted solution]

Hi @Ohio44718,

I'd like to help!

Try the below suggestions -

1. Uninstall HP app 
2. Try updating mac/ios and printer firmware
3. Install HP app from the APP store 
   Try updating mac and printer firmware
    
   To update the printer's firmware, refer - HP Printers - Updating or Upgrading Printer Firmware 

To update ios, Update iOS to the most recent version.

1. From your mobile device, touch the Settings app, and then touch General.

2. Touch Software Update.

   Your device automatically searches for the latest iOS update.

3. If an update is available, touch Download and Install, and then follow the on-screen instructions to install the update.

   NOTE: 

   For more information about iOS updates, go to Update the iOS on your iPhone, iPad, or iPod touch (in English).

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[Ohio44718]

Sorry did not receive notification of the posting but I coincidentally updated the printer firmware and that resolved the issue!  Oddly enough, I checked the firmware from the printer screen menu but it stated current.  When I went through the web site it stated there was an update available which I downloaded.  Everything working as expected now.

[Jay_G24]

That's great! Happy to hear that.

 If you need further assistance feel free to reach out to us.

Have a great day ahead!

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!