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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎12-22-2020 06:36 AM

HP Recommended
Product: Huawei D15
Operating System: Microsoft Windows 10 (64-bit)

I log into my Printer,

go to HP Web Services,

Click ENABLE,

I get this message:  A Web Services information sheet will be printed. Review the sheet for important information.

It does not print. It has in the past before you went to HPConnect.

I am using win10 64 bit.

I can print wirelessly on all other jobs.

I have the latest firmware.

Kamil
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-25-2020 11:49 AM

HP Recommended

The configuration sheet has been appeared after two days. I think problem on HP servers side.

Kamil

View solution in original post

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3 REPLIES 3

‎12-22-2020 11:18 AM

HP Recommended

Hi,

What is the exact firmware version listed?

 

Please print a Self Test and let me know what is the exactly listed Firmware Datecode on the report:

https://support.hp.com/bg-en/document/c02007076

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎12-22-2020 12:28 PM - edited ‎12-22-2020 12:29 PM

HP Recommended

Just has been up dated to version:

20201023

 

 

Kamil
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‎12-25-2020 11:49 AM

HP Recommended

The configuration sheet has been appeared after two days. I think problem on HP servers side.

Kamil
Was this reply helpful? Yes No
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