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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Microsoft Windows 10 (64-bit)

Good morning.  I have a LaserJet Pro MFP M225dw.  Recently changed to TMobile WiFi and all phones, extender, TV recognize the network and work fine.  The Network shows on the LaserJet screen when I use the Wizard but wont connect.  With TMobile help I created a second network at 2.4 instead of 5g and that network shows also on the screen but wont connect.  Any suggestions would be much appreciated.  I do have the printer hard wired to my Windows 10 desktop so just looking to get the wireless connection working.

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