• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

My LaserJet Pro MFP M148dw spontaneously went offline today. I didn't change anything. 

 

I followed the advice of the virtual assistant and uninstalled the printer from Mac OS. Mac OS now cannot find the printer to re-add it. I also re-set the printing system.

 

Everything looks fine on the Wireless Network Test Report printout. Both my printer and laptop are on the same network. 

 

The readout shows "Ready" on the first line and the IP address 192.168.1.134 on the second line.

 

Any ideas?

1 REPLY 1
HP Recommended

Hi @ankurd,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing printer offline issues with your HP LaserJet Pro MFP M148dw printer.

 

You may need to follow the steps from this document to resolve this issue.(Click on the word document to open the web page).

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.