LaserJet mfp m283cdw frequently losing network connection on Ethernet or Wi-Fi

[R-B-]

frequent loss of network connectivity. The only recourse is rebooting printer. No recent changes to drivers or environment. No other network problems from any other devices.

[Garp_senchau]

@R-B-, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Check Printer's Network Connection

Wired or Wireless?: First, confirm whether the printer is connected via Wi-Fi or Ethernet. If it's on Wi-Fi, interference or a weak signal could be a problem. If it's Ethernet, the issue might lie with the cable or port.

Wi-Fi Signal Strength: For a wireless printer, check the signal strength from your router. If it's weak, try moving the printer closer to the router, or use a Wi-Fi extender.

Reassign IP Address (if static): Sometimes, printers can run into conflicts if they’re set with a static IP. Try switching it to dynamic (DHCP) or manually assign a new IP address.

Run HP Print and Scan Doctor (Windows only):

• Download and run the HP Print and Scan Doctor tool. Follow the prompts to diagnose and fix common printing issues.

Update Printer Firmware (Update the firmware on an HP printer | HP® Support)

• Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

Network Settings on the Printer

Sometimes, resetting the printer’s network settings and reconfiguring it can resolve intermittent connectivity issues. You can do this through the printer’s Control Panel or via the Web Admin page.

You may refer this guide: Restore Wi-Fi setup mode on your HP printer | HP® Support

Also, you may refer to this guide: Troubleshoot a Wi-Fi connection to an HP printer | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,