Laserjet M15W - change wifi network

[asmita6658]

Hi @DC_19 @tsimon05

To better assist you - 

1) May I have the exact model name of the printer? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

2) What's the operating system installed on the computer?

3) Are you getting any error message?

Let me know.

[NasPita]

I changed the wifi on my system and my Laser Jet Pro M15w does not connect to the new wifi. Please advise.

[DeniseH1]

I have the same questions.  Could you please help me 

[Lauriebourie]

I'm having the same issue could you please send me instructions on how to reset my M15W?

[Spetsnaz_HR]

Dear sir/madam

Please send me instructions how to factory reset Laserjet15w as I lost wi-fi and is bricked.

MacOs, iMac 27 2019

Cheers,A

[KrazyToad]

@Spetsnaz_HR

We can try to restore the printer's settings back to default from the EWS Page. 

1. Print a configuration page to determine the IP address or host name.

i. Press and hold the Resume/Cancel button until the Ready light begins blinking.

ii. Release the Resume/Cancel button.

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer configuration page. Press the Enter. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

2. Go to the Service tab.

3. In the Restore Defaults area, click the Restore defaults button. The printer automatically restarts.

Please refer to page 50 in the User Guide: http://h10032.www1.hp.com/ctg/Manual/c05646631

Keep me posted how it goes 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[jackie-5]

I have the same question.  Can you please help?

[KrazyToad]

@jackie-5

Are you having problems connecting to WiFi?

First Restore the Network Settings back to Factory Defaults

Press and hold the Resume/Cancel button until the Ready light begins blinking,then release the Resume/Cancel button.

Next Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer configuration page.

Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

Go to the Service tab. In the Restore Defaults area, click the Restore defaults button. The printer automatically restarts

Next Connect the printer back to your Network. 

Keep me posted how it goes 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[Tim-1961]

Hi

I have the same issue.

HP LaserJet Pro M15w

I have just moved house - how do I connect to a new wifi network?

I have to say - very strange that it seems so complex.  I don't think we should have to go online asking for help on this kind of thing in 2019.

Tim

[MPBK89]

Hello,

 I also need the instructions for a factory reset. Thank you!