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‎12-08-2020 12:18 PM

HP Recommended
Product: Laserjet M15w
Operating System: macOS 10.14 Mojave

Hi

I'm not able to connect my M15W to my new wifi network.

I precise that i cannot access it through ip has the printer is unable to connect to the previous wifi network that does not exist anymore

Category:
1 REPLY 1

‎12-25-2020 01:08 PM

HP Recommended

@Antoine5, Welcome to HP Support Community!
 

To reconfigure the printer, follow the steps from the document HP Printers - No Connection after Router or Wi-Fi Settings Change.

 

Additionally, refer to the document Connect to a Wireless HP Printer for help.

 

If you still have issues, use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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