Laserjet Pro MFP M177fw won't find any wireless networks

[montydix]

Hi All-

I'm trying to connect my old reliable M177fw to a new wireless network, but when I use the "Wireless Network Setup Wizard", all it does is the printer version of a spinning beachball.  I.e. - it says "Retrieve wireless network information." and has an HP logo with a blue light going around it.  Nonstop.  It never finds any networks.  (It's literally sitting next to my router, too.)

I've tried resetting Factory Defaults, unplugging it for over a minute, etc., but nothing works.  Heck, I'd be happy if I could plug it into my computer and set it up for wi-fi using HP Smart, but it doesn't seem like that's an option.

Anybody have any suggestions on why it never finds a network?  Has it's old age just finally caught up with its internal network card?

Thanks!

[Nirvana_95]

Hi @montydix

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing issues with your printer. Do not worry, we are here to fix it.

I would suggest you please use the link below and follow the steps to resolve the issue. Once done, let me know the outcome of it: https://support.hp.com/in-en/product/hp-color-laserjet-pro-mfp-m177-series/5303438/model/5303443/doc... 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping.