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HP Recommended
HP Color LaserJet Pro MFP M283cdw
macOS 12.0 Monterey

I've been trying to print a sheet which has red type. But what I get on output is B&W.

 

Any suggestions?

 

Rick

1 REPLY 1
HP Recommended

@rickeisner, Welcome to the HP Support Community! I’m here to help.

 

I see that the printer is not printing in color from the Mac. To assist you better,

  • Which application are you trying to print from?
  • Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?

Update the printer firmware

Click here to download and install the latest printer firmware from your Mac.

Click here to know different methods of updating printer firmware.

 

Also, check for any software updates on Mac

Click the Apple icon > About This Mac > Software Update and install any available update.

 

Check the print settings on the Mac

Click on 'Presets' below the printer name and set it to color if it is black and white.

Open a document, photo, or webpage, click File > Print to open the Print window.

Make sure your printer is selected, and then click Show Details if it displays to access the print settings available for your printer.

Print dialog with details shown

Make sure the Black and White box is not checked. 

You may also refer to this document - Fixing Poor Print Quality

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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