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HP Officejet 4622 e-All-in-One Printer

I have an older printer that still works well. However the modem died and so have replaced the modem and router. However I cannot get the printer to link to the router. I have switched off and switched back on, restored defaults. I am trying the WPS button on router but the printer gets to 28 seconds to go and says that it has timed out.

I do not know if I can get into the router to put a pin in. I am frustrated and stuck.

Can anyone assist or think of some way I can connect it to the wifi in the house please.

Thanks

3 REPLIES 3
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@KateMB 

 

Welcome to HP Support Forum. Please  use the following instructions to fix:


                    https://www.hp.com/au-en/campaigns/wireless-printing-center/reconfiguring-system-help3.html


Also

                   https://support.hp.com/us-en/document/ish_1736500-1626554-16


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.

 

Regards.

BH
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Thanks, the first Doc is not there - 404 error - second doc, I have tried the resetting and no go. I have restored defaults. there is no wireless set up wizard. just WPS or PIN.  the WPS times out at 28 - 37 seconds to go, the PIN I cannot get into the router to input the pin.  DO I have to throw the printer out the window and buy a new one?

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I have a very similar issue. Why can’t you get into your router? Have you tried entering 192.168.1.1 into your browser and using admin as user ID and consult the paperwork for a pw? For the time being, try using a network cable so you can print. What platform are you on?

sterl1i
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