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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

Printer was connected and working  ,after being unplugged. Is now not working and trouble connecting again

1 REPLY 1
HP Recommended

@Bphat, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

If your HP printer was previously connected to Wi-Fi and stopped working after being unplugged, it may have lost its network settings or IP address. Here are some steps to help you reconnect it:

Option 1: Use HP Smart App (Recommended)

Download HP Smart:
If you haven’t already, install the HP Smart app on your phone or PC:
HP Smart

Open HP Smart and click “+” to add your printer.

Follow the on-screen instructions to reconnect the printer to Wi-Fi.

  • If the printer isn’t found, proceed to reset the network settings (see below).

Option 2: Manual Wi-Fi Setup via Printer Control Panel

If your printer has a touchscreen or buttons:

  1. Go to Settings > Network Setup > Wireless Settings.
  2. Select Wireless Setup Wizard.
  3. Choose your Wi-Fi network and enter the password.

Option 3: Reset Network Settings (if printer isn’t connecting)

  • For printers with a touchscreen: Go to Setup > Network Setup or Settings > Restore Network Settings.
  • For printers without a touchscreen: Press and hold the Wireless button and the Cancel button until the power light blinks.
  • This resets the network settings and enables setup mode.

Troubleshoot a Wi-Fi connection to an HP printer | HP® Support
 

Now retry connecting using the HP Smart app or Wireless Setup Wizard. 
 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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