Lost internet connection after router change

[Wykeham]

HP envy 6032. Lost WiFi when I changed router

[Max3Aj · Accepted solution]

@Wykeham, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

We understand that you are facing connectivity issue after changing the router. 

Please follow these steps, 
1. Turn on your printer and make sure it is in a ready state.

2. Restore Network Settings:

Press and hold Wireless button on the back of the printer for at least three seconds. Then the printer enters the Auto Wireless Connect (AWC) setup mode.

3. Connect to Wi-Fi:

Using WPS: Press the WPS button on your router, then press and hold the Wireless button on your printer until the wireless light starts blinking. Wait for the connection to establish.

Using HP Smart App: Download the HP Smart app on your device, open it, and follow the prompts to add your printer and connect it to your Wi-Fi network.

You may refer to this document - HP printers - Wi-Fi connection is lost after router or network settings change | HP® Support

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support