Lost internet connectivity for HP deskjet 4133e in middle of print job. iPhone remains connected.

[LostSheep99]

Lost internet connectivity for HP deskjet 4133e in middle of print job. iPhone remains connected. Powered off and unplugged printer, reset modem and router. Still no internet connectivity.

[Max3Aj · Accepted solution]

@LostSheep99, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

If your HP DeskJet 4133e lost internet connectivity mid-print while your iPhone stayed connected, it suggests the issue is isolated to the printer. Here's a step-by-step guide to help you troubleshoot:

Check Printer’s Wireless Status

• On the printer control panel, press the Wireless button.
• Look for a solid blue light:
  • Solid = connected
  • Blinking = not connected

Reconnect the Printer to Wi-Fi

• Press and hold the Wireless button and the Cancel button together for 5 seconds. This will reset the wireless settings.
• Wait for the wireless light to start blinking.
• On your iPhone, open the HP Smart app:
  • Tap Add Printer or Set Up a New Printer
  • Follow the prompts to reconnect the printer to your Wi-Fi network.

Check for Dual-Band Wi-Fi Issues

• Ensure your printer is connecting to the 2.4 GHz band (not 5 GHz), as the DeskJet 4133e only supports 2.4 GHz.

Update Printer Firmware

• In the HP Smart app, go to Printer Settings > Advanced Settings > Tools > Printer Updates.
• Install any available updates.

Assign a Static IP (Optional but Helpful)

• This prevents the printer from losing its IP address after router reboots.
• You can do this via your router settings or the printer’s Embedded Web Server (EWS).

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support