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‎10-30-2020 05:43 AM

HP Recommended
Product: ENVY 5010

Hello,

I lost my HP ENVY 5010 Username & Password. I tried the reset method, cancel button + wifi button, but it doesn't help. I need to go to the login page of the printer to change some settings but it asks for username and password. Kindly Help.

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1 REPLY 1

‎11-01-2020 08:35 AM

HP Recommended

@Emevdb, Welcome to the HP Support Community!

 

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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