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- M201dw does not connect to new network (how can I change SSI...

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09-23-2022 08:02 PM
Product: LaserJet M201dw
Operating System: Ubuntu LTS
My LaserJet Pro M201dw won't connect to our new Plume Mesh network. I am using Lubuntu 20.04. The SSID and passphrase are unchanged form the old network and all other devices connect without problems.
I have tried deleting the printer and re-running hp-setup. ('sudo hp-setup -i')
If I ask for a network/wireless setup, the installer say no device supports that.
If I try the USB setup, that works but I am not asked for SSID or passphrase, and wireless function is not restored.
The documentation on how to do this is hopeless.
Any help will be appreciated.
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