M254dw always offline after a day

[Rand78]

Every time I want to print something, my printer is offline... Look into the printer menu and WiFi is on and connected but the printer reports that it has no connectivity. At the same time, my AP reports no connection established to the printer. Reboots the printer and it immediately works again. Leaves the printer for a day or two, same thing all over again. Seems like it locks up somehow when it goes to sleep and can only aquire a new IP from the router if it is rebooted. Are there any settings I can adjust or is it just easier to buy something else?

[A_Gayathri]

Hi @Rand78,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Color LaserJet Pro M254dw . Not to worry I will help you to get a resolution to resolve the issue.

Let's try resetting the printer and check once

1) Take out the cartridges.  

2) Unplug the power cord from the printer & wall.  

3) Wait for 30 seconds.   

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not into a surge protector.  

5) Insert the cartridges back into the printer.

Update the printer firmware 

• Click here to download and install the latest printer firmware from your product
• Click here to know different methods of updating the printer firmware.
• click here and follow the troubleshooting steps HP printer is offline or not responding (Windows, macOS)
• click here and follow the troubleshooting steps - HP LaserJet Pro - Printer status is "Offline" and the printer does not print (Windows)

I hope this helps! Keep me posted. 

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