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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status.

‎02-26-2023 02:39 PM

HP Recommended
Product: HP LaserJet Pro MFP M29w Printer

I have changed to T-Mobile and cannot change the ssid: to connect to the new wifi. When I try to access network information there is an ADMIN USERNAME and then password. I have used 12345678 and admin and blank for the password but these do not work. I have tried accessing the embedded web server using the host name and ip address. I have tried using the smart app. None of these work. Hp does not seem to want to help. Maybe they want to sell another printer!!! I have not been able to do a factory reset.

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