MFP 179fnw stuck on 'connecting' when waking from sleep mode

[nuphar_lutea]

Printer goes into sleep mode then when trying to print I have to hit the blinking power button to attempt to wake up but the printer gets stuck on 'connecting' with the wifi light blinking. The printer does not connect and I end up having to unplug it and plug it back in.  HELP

[Jay_G24]

 Hi @nuphar_lutea,

Welcome to the HP Support Community. 

I'd like to help with the printer connectivity issue.

Try the below suggestions 

 Use HP Print and Scan Doctor to check connectivity

Download a special version of HP Print and Scan Doctor specifically created to help with printer offline conditions.

1. Download HP Print and Scan Doctor.
2. Run HPPSdr.exe from the download location on your computer.
3. Once HP Print and Scan Doctor opens, click Start, and then select your printer.
   • If your printer in not in the list, turn it off and on, and then click Retry.
   • If there is a connection problem, follow the instructions in HP Print and Scan Doctor.
4. If a screen prompts you to turn on printer updates, click Yes.
5. If a screen prompts you to make your printer the default printer, click Yes.

Set a manual IP-

To set a manual IP and try the steps below -

 Print a Network Configuration report and take down the IP address.

1. Turn on the printer.

2. On the printer control panel, press the Menu button .

3. Select System Setup, and then press OK.

4. Select Report, and then press OK.

5. Select Network Conf., and then press OK.

6. Select Yes, and then press OK.

--->Open a web browser (ex Chrome or Mozilla) and type in the printer's IP

--->then go to network ---> general ---> network protocols ---> select IPV4 only-->apply 

--->go to wireless ---> wireless 802.11---> select manual ip ---> apply

--->Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS.  

--->then go to settings on the main ews page --> power management ---> select sleep mode to max 15min

Hope this helps! Keep me posted. 

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