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‎11-10-2021 11:32 AM

HP Recommended
Product: MFP M148fdw
Operating System: Microsoft Windows 10 (64-bit)

MFP M148fdw printer will no longer connect to wifi after a brief power outage.  This has never been a problem before, ( we have power interruptions at least 6-8 times a year). Each time I try to connect (Verizon router in discover mode) after @ 1:30minute countdown this message appears

" network connection failed, previous settings restored".  It has ALWAYS connected until now. Is this due to Google Services no longer supporting HP, or is it something else entirely??

Category:
1 REPLY 1

‎11-14-2021 02:09 PM

HP Recommended

@RBruce2

 

Welcome to the HP Support Community.

 

Let's restore the settings on the printer:

 

1. 2-line control panels: On the printer control panel, press the button. Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu. 2. Open the following menus: ● Service ● Restore Defaults 3. Touch or press the OK button. The printer automatically restarts.

 

Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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