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HP Color LaserJet Pro MFP M281fdw

I have an HP Color LaserJet MFP M281fdw. It has been working a few weeks just fine hard wired to my ethernet network. I unplugged the network cable to place a label on the cable and plugged it back in. It is now permanently offline. I have reset the cables on the printer and the switch. No link lights will light up on either device. I have switched switch ports and turned the printer off and on several times. I also tried to set it up on the WiFi network but it cannot find the wireless network by searching or by manual input. All other devices connected to network are fine. How do I get the network card to recognize it is on the network?

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@Brekkeso

 

Welcome to the HP Support Community.

 

I'd love to help.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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