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‎09-08-2022 09:57 AM

HP Recommended
Product: HP DeskJet 3755 All-in-One Printer
Operating System: macOS 12.0 Monterey

i have a Deskjet 3755 and i need the MAC address to connect it to wifi, i have seen the other post similar problems but it wont properly print the network configuration sheet, this used to be my sisters for college so don't have any of the original paperwork and have look though all the online manuels and i haven't seen anything that can fix it besides connecting my computer but i also unsure on how to do that or if i have the cables i would need

Category:
2 REPLIES 2

‎09-17-2022 09:05 AM

HP Recommended

Hi @River13,

 

Welcome to the HP support community.

 

I'd like to help!

 

I understand that you are looking for a Mac address.

 

Make sure the wireless radio is on, with a blinking wireless radio, if it is off be sure to press the wireless button to turn it on.

 

Next, press and hold the Information ( i ) and Cancel ( x ) buttons for 3 seconds, and a Network Configuration page prints.

 

You will find the Hardware Mac Address within the 8702.11 Wireless section.

 

Hope this helps! Keep me posted for further assistance.


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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‎09-20-2022 03:09 AM

HP Recommended

Hi @River13,

 

As we did not hear from you, 
I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

 

Have a great day!

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No
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