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- Printer Wireless, Networking & Internet
- Mac not connecting to Envy 5540

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03-10-2023 08:30 AM
Mac OS recently updated to 13.2.1 and about the same time HP Smart updated also (2 March 2023). Since then I get the message "Printer not online". I've checked and the printer confirms it is connected to the same network as the Mac. I can print by connecting the Mac directly to the printers own WiFi address, but not my home network
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03-10-2023 08:52 AM
I found this elsewhere and it worked.
Power off the Wi-Fi router, the printer, the Mac, the iPad, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the Mac. Power on the iPad and the iPhone. Finally, power on all other devices/computers.
03-10-2023 08:52 AM
I found this elsewhere and it worked.
Power off the Wi-Fi router, the printer, the Mac, the iPad, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the Mac. Power on the iPad and the iPhone. Finally, power on all other devices/computers.