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HP Recommended
HP Envy 4525
Microsoft Windows 10 (64-bit)

Hallo,

 

ich hoffe, dass ich hier Hilfe bekomme. Mein Drucker scannt und kopiert in Farbe. Gebe ich ihm allerdings einen Druckauftrag, kommt lediglich schwarz/weiß heraus, obwohl ich Druckart "Farbe" angegeben habe. Kennt jemand das Problem und kann mir behilflich sein bei der Lösung?

Von unserem Rechner und vom Laptop meines Mannes druckt er die Aufträge auch in Farbe, nur von meinem Laptop nicht. Bin etwas ratlos.

 

Viele Grüße

1 REPLY 1
HP Recommended

Hey

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
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