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‎11-08-2020 09:17 PM

HP Recommended
Product: Laser jet pro mfp m29W
Operating System: iOS

I do not have a WPS on my router and the printer will not discover the WiFi. I recently moved and had to change the connection and had done this once before and had to reset the printer to the “new out of box settings” so that I can configure the WiFi in the HP Smart app but I forgot the procedure. Could I please have help with this problem. 

thank you. 

Category:
1 person had the same question
1 REPLY 1

‎11-21-2020 05:07 AM

HP Recommended

Hi @Someonetwothree,

 

I'd like to help!

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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