Missing driver and offline message HP Officejet 5258

[Lewiethetooth]

Need to download missing driver

[Hawks_Eye]

Hi @Lewiethetooth 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

The missing driver and offline message for your HP OfficeJet 5258 printer could be due to connectivity issues or outdated software. 

Here are steps to resolve it:

1. Update or Reinstall Drivers

• Visit the HP Support page for your printer model and download the latest drivers.
• Install the drivers and restart your computer.

2. Check Printer Status

• Open Control Panel > Devices and Printers.
• Right-click on your printer and select Use Printer Online if it's listed as offline.

3. Reset Printer and Network

• Turn off the printer and unplug it from the power source.
• Restart your router and computer.
• Plug the printer back in and turn it on.

4. Use HP Print and Scan Doctor

• Download and run HP Print and Scan Doctor from the link below to quickly and automatically perform several troubleshooting tasks known to resolve this issue. 
  When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.
  Link: https://support.hp.com/in-en/help/printscandoctor

5. Verify Network Connection

• Ensure the printer is connected to the same Wi-Fi network as your computer.
• Print a Network Configuration Page to confirm the connection.

Let me know how it goes or if you need further assistance! 😊

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye