• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

I purchased HP 126NW Printer yesterday and trying to give print command using my smartphone by connecting wifi. But as and when i connect the phone wifi with Printer hotspot - my internet gets turned off after which I am unable to print anything which is available online. Please advise the solution of this program. I want to use Wireless Printing and Internet in my smartphone. I am small businessman and I have no laptop currently. I invested my money on buying this printer with a hope that i will be able to use internet and wireless connectivity simultaneously. I want to print customer invoices using accounting application Vyapar but Vyapar can not be used without internet. 

 

Regards

Yogesh

1 REPLY 1
HP Recommended

Hi @YogeshJhamb,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

I understand you have issues connecting your printer to the mobile hotspot.

 

As you mentioned you have issues connecting your printer to the mobile hotspot.

 

Mobile hotspot does not have much bandwidth to support printer communication, So it is not recommended to connect your printer using the mobile hotspot.

 

Please try few steps mentioned below.

1. Go to control panel.

2. Go to network and the internet.

3. Go to network connections.

4. In related settings, go to "Change adapter options"

5. Right click on "wireless network connection" and go to properties.

6. Click "Configure and then Advance

7. In properties, "802.11n Preamble", selected, select value "mixed mode" click ok and click done

 

Also, you can print using wireless direct. Click here

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.