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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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We have recently changed Internet provider and we cannot change the WiFi connection on our printer. Its not got a screen. Any ideas? 

1 REPLY 1
HP Recommended

@STEPHANIEH17

 

Welcome to the HP support community.

 

Provide the complete printer model number or the product number for further assistance.

Here is the link to find the product number:- Click here

Sandytechy20
I am an HP Employee

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