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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- My 2332 printer won’t connect to Mac

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05-11-2022 08:05 PM
My printer won’t connect to the internet.
I have tried everything resetting, different computer, cable
I have added the printer to my Mac using the cable. - but the printer just remains offline
My printer is not connecting to my wifi
Solved! Go to Solution.
Accepted Solutions
05-13-2022 06:14 PM
I’ve realised why my 2332 hp deskjet printer won’t connect to wireless internet.
BECAUSE IT’S NOT A WIRELESS PRINTER!!!
I must have picked up the wrong box and got a printer requiring cable rather than a wireless printer.
It was very confusing though because the set up instruction sheet that came with the printer is a generic instruction sheet that gives instructions for setting up wirelessly.
NOTE TO SELF……. IF THERE IS NO INTERNET WIRELESS INDICATOR BUTTON - IT US NOT WIRELESS!
Nowhere in discussion threads does it state that a
2332 hpdeskjet is not a wireless printer.
05-13-2022 07:25 AM - edited 05-14-2022 10:57 AM
Welcome to the HP support community.
I understand that you are unable to connect your printer to a WiFi connection and the Mac, I am glad to assist you.
This printer model does not have a wireless connectivity option.
You can connect the printer only with the USB cable.
Refer to the printer specification in this link:- Click here
Use the HP Smart app to connect the printer using a USB cable:
Here are the steps:-
Download the HP Smart app, and then follow the instructions to set up a USB connection in macOS.
- If you already connected the printer USB cable to your computer, disconnect it, and then remove the printer from your computer.
- Click the Apple icon
, click System Preferences, and then click Printers & Scanners, Print and Scan, or Print and Fax. Select the name of your printer, click the Minus sign
, and then restart the computer.
- Make sure an open USB port is available on your computer. Do not connect the printer to a USB hub or docking station as the printer might not receive enough power to operate properly.
- Go to HP Smart - Mac App Store and install the HP Smart app.
- Open the app, and then follow the guided installation to complete the setup. If the setup does not begin automatically, click the Plus sign
to add your printer.
Refer to this HP document for further assistance:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
05-13-2022 06:14 PM
I’ve realised why my 2332 hp deskjet printer won’t connect to wireless internet.
BECAUSE IT’S NOT A WIRELESS PRINTER!!!
I must have picked up the wrong box and got a printer requiring cable rather than a wireless printer.
It was very confusing though because the set up instruction sheet that came with the printer is a generic instruction sheet that gives instructions for setting up wirelessly.
NOTE TO SELF……. IF THERE IS NO INTERNET WIRELESS INDICATOR BUTTON - IT US NOT WIRELESS!
Nowhere in discussion threads does it state that a
2332 hpdeskjet is not a wireless printer.
05-14-2022 10:49 AM - edited 05-14-2022 10:59 AM
Thanks for the update,
I have edited my previous post for your reference.
Feel free to contact us in the future if you need any assistance.
Cheers.
Sandytechy20
I am an HP Employee