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Common problems for Connectivity Issues
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HP Recommended
HP Pavilion - 15-cw1004naavilion 6530
Microsoft Windows 10 (64-bit)

My Canon MP560 printer has stopped working  and is not responding to a wireless connection. Why might this be?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Problem solved. I reset the printer to factory settings and then reconnected the printer to my router and it worked again!

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1 REPLY 1
HP Recommended

Problem solved. I reset the printer to factory settings and then reconnected the printer to my router and it worked again!

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