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HP Recommended
HP DeskJet 2620 All-in-One Printer

Printer on light constantly flashing and won't print

1 REPLY 1
HP Recommended

@IanMac100, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your HP DeskJet! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

A constantly flashing power light on your HP DeskJet 2620 All-in-One Printer usually indicates an issue that needs troubleshooting. Here’s how you can fix it:

Check for Error Messages

  • If your printer is connected to a computer, check for any error messages on the screen.
  • Open the HP Smart app (if installed) to see any specific error codes.

Check the Ink Cartridges

  • Turn off the printer and unplug it.
  • Open the ink cartridge door and check if the cartridges are installed correctly.
  • Remove and reinsert them properly.
  • If the ink levels are low or an error message indicates an issue, consider replacing the cartridges.

Check for Paper Jams

  • Turn off the printer and unplug it.
  • Open the paper tray and look inside for any jammed paper.
  • Gently remove any stuck paper and ensure there are no tiny bits left behind.

Restart the Printer

  1. Turn off the printer and unplug it from the power source.
  2. Wait 60 seconds.
  3. Plug it back in and turn it on.

Reset the Printer

  • With the printer turned on, unplug the power cord from the back.
  • Unplug it from the wall outlet.
  • Wait 60 seconds, then reconnect everything and turn it back on.

I hope this helps!  

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.