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Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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My printer will not come on. I've tried unplugging the power cord and internet cable and unplugged from the wall and plugged back up  and holding the off/on button for 30 seconds and nothing happens. Its like its dead-nothing comes on.  Can my printer be repaired or should I buy a new one?

1 REPLY 1
HP Recommended

On some printer the power cable really needs to be pushed in all the way.  It may look like it is in but it may not be.

 

Remove from printer and examine both the connector and plug for corrosion, debris or damage.

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If the cable is in all the way and there no power, not even an led light or a beep then possibly a fuse.    Usually, when a fuse blows on a printer PCB there is a valid reason for it.


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