My HP Office Jet 8022e is all of a sudden printing blank pages

[Mggaro]

Printing blank pages suddenly

[Max3Aj]

Hi @Mggaro, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

Here are a few steps you can try to resolve the issue of printing blank pages:

Check Ink Levels: Ensure that your ink cartridges are not empty. Sometimes, even if the ink levels appear sufficient, the cartridges might need to be reseated.

Clean the Printhead:

• On the printer's control panel, go to Settings > Printer Maintenance or Tools.
• Look for the Clean Printhead or Cartridge Cleaning option and follow the on-screen instructions

Check for Ink Blockages or Clogs:

• Open the printer's access panel and remove the ink cartridges.
• Check the printhead area for any dried ink or debris. Gently clean the printhead with a soft cloth lightly moistened with water or a printhead cleaning solution. Be careful not to touch the contacts on the cartridge or printhead. 

Update Printer Firmware:

• Updating your printer's firmware can fix issues with the printing process. You can do this through the HP Smart App or manually from the HP support website

Run a Printer Diagnostic:

• Use the HP Print and Scan Doctor tool to diagnose and fix common printing problems. This tool can be downloaded from the HP support website

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support