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Locked

‎02-06-2023 01:36 PM

HP Recommended
Product: HP OfficeJet Pro 9015 All-in-One Printer
Operating System: Microsoft Windows 11

My HP Office Jet Pro 9010 Series Printer keeps going offline. I have running Windows 11. I have tried running the print and scan doctor repair utility multiple times. I have tried uninstalling and reinstalling the Windows driver and adding it back into HP Smart. I have also tried making the default printer and using the manual IP and printing using the static TCP/IP port. I am still having the same problem. It is also having the same problem on two different computers on the same network. The printer is near a satellite on a mesh Wifi network so it shouldn't be a connection issue.  

 

Any ideas? 

8 people had the same question
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