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- My HP OfficeJet Pro 9015 is not visible from my laptop anymo...

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12-26-2022 03:15 PM
My HP OfficeJet Pro 9015 All-in-One is not visible from my laptop anymore, therefore I cannot print or use any HP Tools to diagnose or fix the problem. My Wi-Fi network is working fine for my laptop and nothing has changed recently [that I know of]. Laptop and printer have been successfully connected using my WiFi network quite a while now.
WHAT I'VE DONE
Tried rebooting router, printer and laptop.
Also, from the Control Panel Display, I selected the Network icon, which displays with a red trouble mark on it.
From the options list displayed by the Network icon, I selected my Printer Name, then selected Printer Settings icon.
The WI-Fi Direct Option is displayed. WI-Fi Direct is turned On and the Connection Method displays Automatic.
Clicked on Connection Method and the Automatic Button is displayed.