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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP Officejet 4630 e-All-in-One Printer

I changed my Wi-Fi recently and I’m having an issue connecting my printer to the new Wi-Fi. I cannot get out of the WPS setup page and it doesn’t let me press the start button to start WPS setup. I have tried a factory reset and every time it directs me to this same screen and won’t let me bypass the screen and setup manually. 

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