My HP Officejet Pro 8630 is not linking to my tp-link Deco S4 wireless router.

[Skip1305]

Have powered modem, router and printer down multiple times.  The router is showing the printer as being offline. 

[KrazyToad · Accepted solution]

@Skip1305

Welcome to HP Support Community

I would like to help

Please check these details

This printer supports 2.4GHz network. Do not connect it to 5 GHz Network incase your Router supports both 2.4 and 5 GHz

 If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, then the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.

If you are still having issues connecting to the Router's 2.4 GHz, try restoring the printer back to factory default and then run the wireless setup wizard again

1. From the printer control panel, touch and slide your finger across the screen, touch Setup, and then touch Network Setup. 2. Touch Restore Network Defaults, and then touch Yes. A message appears stating that the network defaults have been restored. 3. Touch OK

Thank you

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