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Common problems for Connectivity Issues
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my printer will not print from my iPhone. It asked to re-enter my proxy address. How do I do that

1 REPLY 1
HP Recommended

If you are using VPN or a proxy then you need to inform the iPhone how to bypass that.

I suspect you are not using VPN or a proxy and the iPhone is just guessing as to the problem

 

Try printing directly to the printer using Wi-Fi direct as explained here

For Wi-Fi direct setup click here.

 

Printer Reference 5520

 


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