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- My HP Printer 9020 dropped its wireless connection, and the ...

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05-30-2022 07:12 AM
My HP printer 9020 recently all of sudden lost its wireless connection. The wireless icon no longer showed in the printer panel. The printer was offline, and the usual suggestions of a partial reset, followed by a full reset, followed by a hard reset were to no avail. Deleting the software and then reinstalling the software also made no difference. One HP tech asked me, Is the printer plugged into a surge protector or directly into a wall socket? Mine was plugged into a surge protector because we do get occasional surges. She suggested that we try the wall outlet. I did as she suggested and KABOOM! All was different! The wireless icon returned, the network came back, and the printer was back online! Hurray! After 4 days without a working printer, it was a great relief to my frustrated little heart (and business!). So try the wall socket. It may save you grief and time waiting on the hold.