My HP Smart Tank 7306 will keeps losing connectivity on a wired ethernet network

[marcatrainbow]

Hi, my HP Smart Tank 7306 will keeps losing connectivity on a wired ethernet network. I have turned auto sleep to 15 mins and auto close down to off. As soon as the printer is idle for longer than 15mins it goes offline and will not wake on lan, I literally have to remove the power cable and reinsert every time I want to print, I have search for days online and tried every fix there is, to no avail, can anybody help or is this printer (out of warranty) which has only used 50% of the supplied ink from new, dead?

[greenturtle · Accepted solution]

Hi,

Thanks for using the HP Support Community.

Can try to restore to factory defaults and connect printer to the network again.

These resources will be useful:

Restore to factory defaults:

https://www.youtube.com/watch?v=KoL6xpN64-k

Connect to printer via WPS:

https://www.youtube.com/watch?v=KmEByIpXUaY

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPhGBjOzYza8hPr7w67IE-I-

Hope that helps!

[marcatrainbow]

Many thanks, Greenturtle, the YT video showing how to factory reset, then a new installation of the printer on all devices worked. I turned off WiFi, and BT and only use ethernet, gave the printer a manual IP address, and turned auto shutdown, this seemed to really help.

[greenturtle]

Hi marcatrainbow,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!