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HP Pavilion Plus 14 inch Laptop PC 14-ew0000 (7X843AV)
Microsoft Windows 11

My HP Pavilion Plus laptop just stopped being able to print to my HP inkjet printer.  Just get messages saying it was unable to print the doc - tried various docs - pdf, Word, etc.  Diagnostic run on printer and shows no problems.  My husband can print from his computer.  Tried rebooting computer, printer, router - no change.

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