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HP OfficeJet Pro 8135e All-in-One Printer

HP Office Jet Pro 8130e doesn't perint from computer.  Prints from iphone.  Checked all connections and shut down both machines.  Reinstalled printer to computer. Computer now recognizes printer but materials are sent to queue where they just keep running and never print  It won't even print a test page.  Both machines are recognized by the wifi.

I am frustrated!!

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